We are seeking a strong leader, with a proven history of turning vision into reality, to serve as Senior Account Manager for our company.
Our agency ranks in Clutch’s top 15 global digital agencies for 2023, 2024 & 2025.
The Digital Account Manager is a client-facing marketing manager style role. This role manages and implements the strategy of sophisticated digital marketing programs and campaigns for our B2B and B2C clients. Working both as an individual contributor and collaboratively with a team, this role is responsible for the implementation and execution of digital marketing programs across a variety of channels, including Video, Display, SEM, SEO, Social Media and Web analytics.
The ideal candidate for this role has a strong general marketing background, superior presentation and communication skills, and demonstrated, hands-on experience managing media, PPC, or other digital channels.
Specialties
Digital Marketing, Customer Engagement, Customer Relationship Management, Project management (advertising & web development).
Responsibilities
2+ years’ of digital account management
Experienced in digital strategy, web analytics, digital ads tools.
Proven experience of working on multiple projects simultaneously
Ability to challenge and influence stakeholders, including those at senior level, when necessary
Leading digital strands on clients’ accounts Advise clients and nurture client relationships by becoming first point of call
Support pitch teams to deliver strong digital strategies
Developing influencer-led innovative and creative strategies
Working closely with internal teams to support with digital activity and liaise between the team and the client
Strong organizational and time management skills with an ability to prioritize (essential)
Highly process-orientated
Excellent documenting skills, including requirements, process and training
Consultative approach to client relationships, with excellent verbal and written communication skills
Working knowledge of project management tools and techniques,
Ability to manage remote project teams, where necessary
Ability to manage clients remotely, in multiple jurisdictions. We work with clients from various countries including the USA, EU, the Middle East, and other regions
Knowledge of CRM solutions is a huge plus
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